"Can I drop it off this morning for an oil change?"
Before you've unlocked the door, Violet has checked the morning, booked the drop-off at 8:30, taken the make and model, and texted the confirmation.
You're under a car and the counter phone is ringing for the fourth time. Violet picks up in under two seconds, books the oil change, quotes the tire swap, and sends the one that needs a real estimate to you. The bay stays booked.
Before you've unlocked the door, Violet has checked the morning, booked the drop-off at 8:30, taken the make and model, and texted the confirmation.
Violet books a diagnostic at the price you set, asks what the car's doing, and writes it on the booking so your tech reads it before the car arrives.
"How much to replace a transmission?" isn't a price list question. Violet takes the vehicle details, puts the caller through to the service desk if you've asked her to, or takes the message and texts you.
First snow in the forecast. Six callers after close want winter tires on. Violet books all six into the week, each with the vehicle and tire size noted. You walk in Tuesday to a full schedule.
She learns the words your callers use for each service. You can see the list and edit it.
Google Calendar, Outlook and Square Appointments connect in one click. Each bay or tech can be its own column. Use something else at the counter? Tell us and within a business day we'll say how we'll connect it, free.
See the setup, screen by screenEnter the services with fixed prices (oil change, tire swap, diagnostic, inspection), your hours, your techs or bays, connect the calendar and press one button for her number. About 20 minutes, or we do it with you on a short call.
Book a short setup callShe quotes the services you gave a price to: oil changes, tire changes, diagnostics, inspections, alignments. For anything that needs an estimate, she takes the vehicle and the symptom and puts the caller through to a person, or takes the message, as you choose.
Yes. You pick who takes transfers and when. Violet routes with judgment: a drop-off booking she handles herself, an estimate or an angry customer goes to a person.
Yes. Year, make, model and the problem go on the booking, and your tech sees them in the dashboard before the car arrives.
She answers 24/7. Calls at 7 pm become drop-offs for 8 am. Nothing goes to voicemail, and nothing goes to the shop down the road.
$149.99 CAD per month, unlimited calls, 14-day free trial that starts when she goes live. No setup fee, no contract.
$149.99/mo. Voice, webchat and SMS. 14-day free trial, cancel anytime.