"I chipped a tooth last night"
Before the clinic opens, Violet recognises an emergency, follows the rule you gave her (first open slot today, or straight through to the on-call line), and texts the patient what happens next.
Your front desk is checking someone in, the hygienist needs a hand, and line two is ringing. Violet answers in under two seconds, books the cleaning, takes the new patient's details, and sends the emergency to the person you chose.
Before the clinic opens, Violet recognises an emergency, follows the rule you gave her (first open slot today, or straight through to the on-call line), and texts the patient what happens next.
Name, phone, whether they've been before, what brings them in. Violet books the new-patient exam, notes the details for the front desk, and texts the appointment with your address and parking note.
Patients due for a cleaning text back on the reminder. Violet offers times and books them, and your hygiene column fills without anyone dialling.
Two patients cancel by text after close. Violet frees the slots and books the next callers into them. Tomorrow's schedule is as full as it was this morning.
She learns the words your callers use for each service. You can see the list and edit it.
Google Calendar and Outlook connect in one click, with a column per provider or operatory. Use practice-management software? Tell us which, and within a business day we'll say how we'll connect it, free.
See the setup, screen by screenEnter your appointment types with lengths, your providers and hygienists, your emergency rule, connect the calendar and press one button for her number. About 20 minutes, or we set it up with you on a short call.
Book a short setup callWhat you told her to. The usual rule is: first open slot today if there is one, otherwise straight through to the on-call line, with the patient's name, number and what happened texted to you.
Call records, transcripts and booking details are stored in Canada and encrypted. Real-time AI processing transits a US-based provider and is not retained there. The full detail is on our privacy page.
Only from the facts you entered and approved. If a question isn't covered, she says a person will confirm and takes a message, rather than guessing.
Yes. Reminders go out by text before each appointment. Patients who reply to rebook get offered times and booked, from the same number.
Yes. Each provider has their own column, hours and appointment types, and Violet books inside them.
$149.99 CAD per month, unlimited calls, 14-day free trial that starts when she goes live. No setup fee, no contract.
$149.99/mo. Voice, webchat and SMS. 14-day free trial, cancel anytime.